FAQ

Boundaries and basics.

Read these before you write. They explain what the software will not do.

Can we store clinical notes in Ordjumeirah?

No. The product is for administrative routing, credential dates, and handoff tasks. Clinical records stay in your designated system.

Will the form give medical advice?

No. Confirmations tell the writer which office received an administrative inquiry. They do not assess urgency beyond pointing emergencies to local emergency services.

Who is the customer?

Organizations. AEW Behavioral Health LLC does not offer therapy or treatment through this site.

Can reminders go to a personal phone?

Reminders go to the work email you configure for that role. We do not require personal numbers.

Where is the office?

AEW Behavioral Health LLC, 1401 21st Street, Suite R, Sacramento, CA 95811. Privacy mail: [email protected].